HSBC Bank (Vietnam) Ltd. (“HSBC”, the “Bank”) has enabled the update of
identification documents and biometric authentication on our public website and at all
our branches, in line with the Identification Law 2023, Circular 17/2024/TT-NHNN, and
Circular 18/2024/TT-NHNN issued by the State Bank of Vietnam. To enhance your service
experience, we are progressively sending guidance to our customers on how to update
their identity information. When you receive the email, please register your biometric
information and update your valid Vietnam identity document. For help, please do
not hesitate to contact us.
Remember to stay alert and watch out for phishing SMS, emails and fraudulent websites.
HSBC will never send any SMS or email with a link requesting you to log on to your
online banking. Forward it to phishing@hsbc.com,
then delete it. Learn more